Privacy Policy - Franchisor
Last modified: April 22nd, 2026
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Policy, but you can find out more details about any of these topics by clicking the link following each key point.
- Scope: This privacy policy applies to the personal information KPGFC, as the corporate group and franchisor, collects, use or discloses, including through our Website and direct interactions you have with us (e.g., in person, via a phone call, or in writing). This privacy policy does not apply to personal information you share with the individual KPG Clinic you attend to obtain services. For more information on how the individual KPG Clinic processes your or your child’s personal information, please the KPG Clinic Privacy Policy available at www.kidsphysio.ca/privacy-policy-franchisee
- What information do we collect? If you download, install, sign-up for, access, or use our Website or services, we may collect certain personal information, non-personal information, technical information, and interaction data directly from you or when you use our services. Learn more about collection of your personal information.
- How do we collect your personal information? We use different methods to collect your information, including through the information you provide to us, information collected through automated technologies or interactions, or third parties. The individual KPG Clinic that you may visit, is a franchisee of ours, and in some instances will share your information with us as the franchisor of the KPG business. Learn more about how we collect your personal information.
- How do we use your information? We use your information, including personal information, in various ways, including but not limited to enabling certain services and features; and communication, customer support, and overall management of the KPG corporate and franchise brand and business. Learn more about these and the other ways that we use your information.
- How do we share your information? We may disclose your personal information to provide, improve, and administer our services, for security and fraud prevention, and to comply with law. We may also share your information for other purposes with your consent. Learn more about how we disclose your personal information.
- How do we keep your information safe? We take reasonable steps to ensure your personal information is protected from misuse and loss and from unauthorized access, modification, or disclosure. Learn more about security and protection of personal information.
For more information, review the Privacy Policy in full.
By accessing or using our Website or our services, you agree to accept this Privacy Policy, including the terms and conditions of this Privacy Policy that relate to the ways that we collect, use, and disclose your personal information. You can withdraw your consent at any time by contacting our Privacy Officer using the contact information that is included in section 19 below. Please note that if you choose to withdraw your consent, we may not be able to provide you with our services or communications, including those of our Franchisees.
About Us
KPG Franchise Corp. (“KPGFC”, “we”, “us”, or “our”) operates a network of distinctive children’s physiotherapy clinics, offering Kids Physio Group (“KPG”) tailored physiotherapy assessment and treatment services, physical rehabilitation services, preventative training services, agility and coordination training, strength training, and flexibility training services for children.
Relationship between KPGFC and its clinics: KPGFC is the franchisor of the KPG brand, and the individual clinics are operated independently by affiliate franchisees (each a “KPG Clinic”). Physiotherapists and clinic operators at each franchisee KPG Clinic retain sole control over your child’s personal health information, i.e., their patient data, and may be referred to as a “health information custodian”, a “covered entity” or a “controller” depending on their location and the privacy laws applicable to them. These practitioners may determine:
- What Patient Data to collect;
- How the Clinic Operator will use the Patient Data;
- Who has access to Patient Data;
- How long the Clinic Operator will store Patient Data; and
- On what basis the Clinic Operator may delete Patient Data.
Scope
This privacy policy describes:
- How we collect, use, disclose and protect the personal information when you or your child (collectively, the “user”, “you”, or “your”) access, or use our website, which is available at www.kidsphysio.ca (our “Website”);
- The types of information we collect from you or that you may provide when you interact with us, including when you interact with us in person, on the phone, in writing or via social media;
- The information we share with KPG Clinics that you share with us;
- The information that the KPG Clinics shares with us and how we use that information; and
- Our overall privacy practices as it relates to information that is under our control.
For further clarity, this policy applies to the following individuals:
- Franchisees and prospective franchisees;
- Individuals access or use our Website; or
- Otherwise interact with us.
This policy does not apply any to personal information, including personal health information, that is collected by or shared with individual physiotherapists or franchisee KPG Clinics. For more information on how the individual KPG Clinic processes your or your child’s personal information, please the KPG Clinic Privacy Policy available at www.kidsphysio.ca/privacy-policy-franchisee
However, as described in further detail below, we may:
- Collect personal information about you from the KPG Clinic you may have a relationship with, for purposes related to location services and data.
Share some of the personal information that you provide to us to our franchisee KPG Clinics in connection with your use of the services that they provide. Please note that even though your individual KPG Clinic operator may use certain functions of the Website to provide you with services and access to your information, KPGFC is not responsible for how the individual KPG Clinic handles your information. KPGFC is simply a service provider to your KPG Clinic in those instances. Please contact your KPG Clinic to understand how they may process your information via the Website.
What is Personal Information?
Personal information means any information about an identifiable individual, including information that can be used to identify you. This includes your name, email address, telephone number and payment information. Personal information does not include any contact information that is solely used to communicate with you in relation to your employment, business or profession, such as your name, position name or title, work address, work telephone number, or work e-mail address.
Personal information also does not include information that has been anonymized or aggregated in such a way that there is no serious possibility it can be used to identify an individual, whether on its own or in combination with other information.
Collection of Your Personal Information
Personal information: We generally collect your personal information to provide you our services, to communication with you, and to manage our business. If you access or use our Website, we may collect the following types of information directly from you, as outlined below.
For more information on why we collect your personal information go to the section ‘How we use your information’ below.
Customers or Prospective Customers
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Patient data: This information is sometimes referred to as “personal health information”, “protected health information”, “data concerning health” or “sensitive data” depending on the location of the clinic that you attend and the privacy laws applicable to them. We receive this information through the Jane, a service provider who supplies data storage and clinic management services through its proprietary platform. |
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Social media |
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Contact information |
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In addition, as we noted above, depending on the location at which you make your booking, one of our Franchisees may receive the personal information that you provide in connection the booking and the services provided.
Franchisees or Potential Franchisees
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Job Applicants
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We may also collect information from third parties about you, such as references you list.
Non-personal information: This is information that does not directly or indirectly reveal your identity or directly relate to an identified individual, such as demographic information, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific Website feature.
Technical information: your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access our Website, and usage details.
Interaction data: This is non-personal details collected to provide information about your
Website interactions, including details and information about how you use our Website and services such as events and venues you viewed or searched for, length of visits to certain pages, page interaction information (such as scrolling and clicks), methods used to browse away from the page.
How Do We Collect Your Personal Information?
We use different methods to collect your information, including through:
- Information you provide to us. This information may include:
- when you make an inquiry about our services
- when you apply to become a franchisee;
- when you apply for a job posting;
- when you access or use our Website;
- during communications between you and our representatives;
- when you interact with us via social media; or
- when you become a customer or a debtor of ours.
- Information collected through automated technologies or interactions. As you navigate through and use our Website, we may automatically collect through cookies, web beacons, and other tracking technologies the following types of data: usage details, traffic data, logs, location data and information about your phone and internet connection, including your IP address, operating system, and browser type. Please see “Automatic data collection technologies” below for more information.
- Third parties.
Generally, we collect personal information directly from individuals. However, we may collect personal information from third parties in the following circumstances.
- We work with Jane Software Inc. (“Jane”), a service provider who supplies data storage and clinic management services through its proprietary platform. Jane collects, uses, and stores your personal information on our behalf in connection the operation of our business. For example, when you make a booking on our Website, your booking will be facilitated by Jane and the information that you provide will be stored on Jane’s servers on our behalf. We have taken reasonable steps to ensure that Jane will only collect, use, and disclose your personal information based on our instructions in connection with operation of our business and in accordance with applicable laws. You can access Jane’s privacy policy here.
- In addition, we may receive your or your child’s personal information, including personal health information, through Jane from individual KPG Clinics and physicians or other healthcare practitioners that operate out of those clinics, in connection with your and your child’s use of our services. These include the healthcare providers that are responsible for requisitioning your use of our services.
How We Use Your Information
Customers
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Enabling certain services and features: This includes sharing your information with clinics, through the Jane App, for the purpose of providing the services, including to schedule and manage appointments and billings. |
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Communication and customer support: We may use the information collected from you to answer inquiries, provide information or advice about existing and new services, and effectively respond to your customer service requests. We may also use your information to process and respond to any complaint made by you. This information may be retained for future support, documentation, training and quality assurance. |
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Marketing and advertising: If you login to our services using a third-party sign-in service, such as Google, Facebook Connect or Twitter, we will receive personal information from those services, such as your name and email address in order to pre-populate our online forms. |
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Legal proceedings and requirements: We use data to carry out our obligations and enforce our rights arising from any agreements that we may have with you, including for billing and collection or to comply with our legal obligations. We also use your information to satisfy requirements under and/or for purposes of compliance with, applicable laws, regulations, operating licenses, agreements or insurance policies; or pursuant to legal process or governmental request, including from law enforcement. |
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General Purposes
We may use your personal information for the following purposes:
- To establish and maintain responsible relations with individuals and to provide ongoing service;
- To understand individual needs;
- For the development, enhancement, and delivery of our programs, products and services;
- To administer contests and events;
- To authenticate you;
- For investigations and disciplinary proceedings;
- To protect us against error, fraud, theft, and damage to our services, business, and property;
- To meet legal and regulatory requirements; and
- Any other reasonable purpose to which we may notify you of, or to which you consent.
In addition to the above, we also collect and use personal information to (a) provide you and your child with the functionality and communications that are available through our Website; (b) assist our KPG Clinics provide you with their services; and (c) enable us and our KPG Clinics to manage, maintain, and develop our operations.
Franchisees
We use your information to:
- Manage and develop KPGFC’s business and operations, including personnel and employment matters.
Job Applicants
If you submit a job application to us, we will use the information relating to that application (such as your employment history) to assess your suitability to any of our job postings.
In addition, if you apply for a job or otherwise express your interest in working with us, we may provide your information to one of our KPG Clinics that may have a position that may interest you.
How Do We Disclose Your Personal Information?
We may disclose your personal information and other information in the manner and for the purposes that are described in the sections below.
KPG Clinics
We may provide your personal information, including your personal health information, to our KPG Clinics to assist in fulfilling the purposes for which we collect your personal information. For example, when you register your child for our services through our Website, the personal information that you provide when making the booking is disclosed to the KPG Clinic that operates the location you will attend. The KPG Clinic may use this personal information to contact you about the appointment or other inquiry that you have made and use the personal information for the purpose of providing you with the services or communications you have requested, including communications you have requested for or on behalf of your child.
In addition, if you apply for a job or otherwise express your interest in working with us, we may provide your information to one of our Franchisees that may have a position that may interest you.
Please note that if you choose to provide your personal information to a KPG Clinic directly (i.e., rather than on or through our Website), the collection, use, and disclosure of that personal information by the KPG Clinic is governed by this KPG Clinic Privacy Policy.
Working with Service Providers
We may work with third parties that provide services to us that help us facilitate one or more aspects of the services that we offer to you, including at our and our KPG Clinics’ locations and through our Website. We may provide these third parties with your personal information directly or they may collect your personal information from you on our behalf. These service providers may also send you communications on our behalf. For example, as described above, we work with Jane who provides us with data storage and clinic management services through its proprietary platform.
Business Transactions
Your personal information may also be disclosed or transferred to a third party in connection with a business transaction, including a change of ownership of KPGFC, the sale of all or certain of our assets, or the grant of a security interest. We will take reasonable steps to ensure that the third party that receives your personal information is bound by appropriate agreements that require that your personal information is handled in a manner that is consistent with this privacy policy.
Legal Requirements and Emergency Situations
Your personal information may also be disclosed:
- to comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law;
- during emergency situations or where necessary to protect the safety of a person or a group of persons;
- to enforce or apply our terms of use and other agreements, including for billing and collection purposes; and/or
- if we believe disclosure is necessary or appropriate to protect our rights, property, or the safety of our users or others.
Cross Border Transfers
Since we may share your personal information with third parties (including our service providers) as described in this Privacy Policy, your personal information may be collected, used, stored, or disclosed outside of your jurisdiction of residence(including for residents of the province of Quebec, outside of Quebec). As such, your personal information may potentially be accessible to law enforcement and national security authorities of another jurisdiction where local laws provide for a different level of protection for personal information. In certain circumstances, courts, law enforcement agencies, regulatory agencies, or security agencies in those other countries may be entitled to access your personal information.
We may transfer personal information that we collect or that you provide as described in this Privacy Policy to contractors and service providers we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this Privacy Policy.
For Québec Residents, please note that before a transfer outside the province, a privacy impact assessment shall be conducted. A transfer will only be made if the assessment demonstrates that the personal information will be adequately protected in compliance with generally accepted data protection principles. The affiliates or other third-parties that will receive such information will be bound by a written agreement setting strict confidentiality requirements.
If you would like further information about our policies and practices regarding the third parties (including our service providers) to whom we disclose your personal information and how these third parties collect, use, disclose and store personal information, please contact our Privacy Officer using the contact details below. By providing your personal information to us, you consent to our disclosure of this information to our service providers (and other third parties) as described in this Privacy Policy, including those that may be located outside of your jurisdiction of residence.
Automatic Data Collection Technologies
We may also use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). To learn more or to opt-out of tailored advertising, please visit Digital Advertising Alliance of Canada Opt-Out Tool for information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.
The information we collect automatically is statistical information and may include personal information, and we may maintain it or associate it with personal information we collect in other ways, that you provide to us, or receive from third parties. It helps us to improve our website and to deliver a better and more personalized service, including by enabling us to:
- estimate usage patterns of patients.
- store information about your preferences, allowing us to customize our website according to your individual interests.
- speed up your searches.
- recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your smartphone. You may refuse to accept browser cookies by activating the appropriate setting on your smartphone. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your settings so that it will refuse cookies, our system will issue cookies when open our Website. These include the following:
- Essential Cookies: We use essential cookies to store things like your session ID to keep you logged in, and for authentication tokens that allow additional data about your usage patterns to be retrieved by the Website.
- Functional Cookies: Some user preferences may be stored (for example, your preferred time zone, user interface theme selection (e.g., dark or light mode), and video playback options). For clarity, this does not include personal health information.
Third Party Use of Cookies and Other Tracking Technologies
Some content or applications on the Website, including advertisements, are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. We also use third party analytics services, such as Google Analytics, Google Play Console, Google Ads and RankMath, on our Website to help us analyze how users interact with and use our services, compile reports regarding activity on our services, and provide other services. The information that third parties collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services, plus technical data such as your IP address, browser type and version, time of visit, whether you are a return visitor, or any referring website. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content. Third party analytics services use cookies and other tracking technologies to collect information about your use of our services, plus technical data such as your IP address, browser type and version, time of visit, whether you are a return visitor, or any referring website. The information generated by these analytics services will be transmitted to and stored by them and will be subject to their privacy policies.
You can opt-out of several third-party ad servers’ and networks’ cookies simultaneously by using an opt-out tool created by the Digital Advertising Alliance of Canada. You can also access these websites to learn more about online behavioural advertising and how to stop websites from placing cookies on your device. Opting out of a network does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns. To opt out of Google Analytics tracking, visit https://tools.google.com/dlpage/gaoptout. Information collected through cookies is used anonymously for analytical purposes.
We do not control these third parties’ tracking technologies or how they are used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For more information about how you can opt out of receiving targeted advertising from many providers, see ‘Choices about how we use and disclose your information’.
Statistical Usage Data
KPGFC owns the statistical usage data derived from your use of the Website or the services our KPG Clinics provide, including any partner applications and services integrated for use with the Website, such as: IP addresses, web browser type, operating system information, information about the parts of the Website that you access and use, the date and time of the your access and use of the services and in-application time, actions within the Website, crashes and other system activity on the Website, certain content that you download from the Website, configurations, log data, feature access, and the performance results for the Website (“Usage Data”). The Usage Data is not personal information. You agree that the Usage Data will be owned by KPGFC without providing additional compensation to the you, the Practitioner, or any other person and without any liability whatsoever. KPGFC may utilize the Usage Data to optimize and improve the Website, retain customers, or otherwise operate or market KPGFC’s business.
Data Retention
Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
Security and Protection of Personal Information
The security of your personal information is very important to us. We may hold your information in either electronic or hard copy form. We take reasonable steps to ensure your personal information is protected from misuse and loss and from unauthorized access, modification, or disclosure. We store all information you provide to us behind firewalls on our secure servers. Any information including your account information and demographic data, video recordings of clients, programs created for clients, records of program changes, and exercises created for clients, will be encrypted at rest and in transit between the client and server using SSL technology. Our email providers use opportunistic encryption when sending emails, if your email provider supports this. This type of encryption ensures that the emails are encrypted in transit between our email provider and your email provider.
We may provide access to your personal information to KPGFC employees who have corporate access to Jane as part of their employment duties.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk. We endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
Please advise our Privacy Officer immediately of any incident involving the loss of or unauthorized access to or disclosure of your personal information that is relevant to your use of our services.
Use of Generative Artificial Intelligence
We may use generative AI (“AI”) to make the provision of Services more productive. This may include the AI system implemented in Jane. Where AI is leveraged, it will only be used where legally permissible, in compliance with this Privacy Policy, and in a manner which is consistent with our commitments and values.
Our guidelines for the responsible use of AI in our Services include accuracy, safety, transparency, empowerment, and sustainability. When we use AI in our Services, we will make it clear that content or certain services are produced by AI. We also regularly review outputs from our AI to mitigate bias and harmful content.
Note for Parents and Legal Guardians Concerning Children’s Privacy
Where individuals under 13 (or 14, if a resident of Québec) seek to access our services, we require express parental and legal guardian consent and will verify the authenticity of such consent prior to processing. We also require that parents and legal guardians to monitor their children’s usage of the Website and to help enforce our Privacy Policy by instructing their children never to provide personal information through the services without their permission. You will be asked to complete an intake form where you will be asked to further confirm that you authorize us and/or our Franchisee’s to collect, use, and disclose your and your child’s personal information in connection with the services that we provide.
You agree that by providing us with any personal information about another individual (including your child), you represent that you have received their permission to do provide the individual’s personal information to us. In the case of a minor, if you are not the parent or legal guardian of the minor, you represent that you have received the minor’s parent or legal guardian’s permission to share the minor’s information with us.
We do not seek to collect, use, or disclose a child’s personal information without the consent of their parent or legal guardian and we limit the use of a child’s personal information for and in connection with the child’s use of our services. If you have reason to believe that a child under the age of 13 (or 14, if a resident of Québec) has provided personal information to us through the services without your express prior consent, please contact us using the ‘Contact information’ below and we will endeavor to delete that information from our systems and databases.
Consent
We only collect information with your consent for the purposes identified or as otherwise permitted or required by law. In compliance with our privacy obligations, we may obtain your permission based on implied consent (including through this privacy policy) or through other means (such as express consent). However, in some situations, the law allows us to collect, use or disclose personal information without your consent.
You can withdraw your consent to the collection, use or disclosure of your information that is under our control at any time. However, in some cases withdrawing consent will mean that we can no longer provide you with certain services or perform certain tasks where the information is required to do so.
You may withdraw your consent to the collection, use or disclosure of your or your child’s personal information at any time by contacting the Privacy Officer (see ‘Contacting information’ below) and, subject to any legal constraints, we will comply with your request. Note, where your KPG Clinic is the controller of such information, we may direct you to the KPG Clinic in those circumstances.
Data Subject Rights
You can ask to access or correct the personal information that we have about you. If you want to review, verify, delete or correct your personal information, please contact our Privacy Officer (see ‘Contacting information’ below). Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by emailing it to you).
If you believe that personal information we hold about you is incorrect, incomplete, or inaccurate, then you may request us to amend it. We will consider whether the information requires amendment. If we do not agree that there are grounds for amendment then we will add a note to the personal information stating that you disagree with it, together with your requested amendment. If we correct your personal information, we will, so far as is reasonably practicable, inform every other person to whom we have disclosed that information of the correction.
For Québec residents, you are entitled to the following additional data subject rights in respect of your personal information, including:
- Your right to deletion – You have the right to ask us to delete your personal information in certain circumstances.
- Your right to be informed of and submit observations regarding automated decision making – You have the right to ask us for additional information on processing on automated decision making and the right to submit observations to a designated individual within the organization.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
- Right to be informed. You have the right to be informed on what personal information is collected, used, disclosed, retained, and deleted. Even if this is what this notice is meant to achieve, you may request additional information to clarify the extent of their consent.
We may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you. Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by emailing it to you). If you require assistance in preparing your request, please contact our Privacy Officer.
Your right to access the personal information that we hold about you is not absolute. There are situations where applicable law allows or requires us to refuse to provide some or all of the personal information that we hold about you. For example, in some cases the information you request access to may contain details about other individuals, or there may be legal, security, or commercial proprietary reasons why information is withheld. In addition, your personal information may have been destroyed, erased, or made anonymous in accordance with our record retention practices. In the event that we cannot grant your data subject request, we will endeavour to inform you of the reasons why, subject to any legal or regulatory restrictions.
Additionally, where your KPG Clinic is the controller of such information, we may direct you to the KPG Clinic in those circumstances.
Links to Third Party Websites
Our Website may contain links to other third-party websites, plug-ins, services, social networks, or applications (collectively, “Third-Party services”) that may be subject to less stringent privacy standards. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. These links are provided for your convenience only and you assume all risk for clicking these links to Third-Party services. We cannot assume any responsibility for the privacy practices, policies, or actions of the third parties that operate these Third-Party services. We are not responsible for how such third parties collect, use or disclose your personal information. You should review the privacy policies of these websites before providing them with personal information.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
- Tracking Technologies and Advertising. You can set your Website settings to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Website may not be accessible or may not function properly. For more information about tracking technologies, see ‘Automatic data collection technologies’ above.
- Location Data. You can choose whether to allow the Website to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location some parts of the Website may be inaccessible or not function properly.
- Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form where we collect your data. You can also opt-out by contacting us (see ‘Contact information’ below).
- Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt out by contacting us (see ‘Contact information’ below)
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of several third-party ad servers’ and networks’ cookies simultaneously by using an opt-out tool created by the Digital Advertising Alliance of Canada. You can also access these websites to learn more about online behavioural advertising and how to stop websites from placing cookies on your device. Opting out of a network does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.
Changes to This Privacy Policy
We may make changes to this Privacy Policy from time to time. We will post an updated version of our Privacy Policy on our website when we make changes and may also notify you of the changes we have made if we are required to do so by applicable law. Any updated versions of the Privacy Policy will be effective from the data of posting. You are responsible for checking if any amendments have been made to this privacy policy. Your continued use of our Website our services will constitute your consent to the collection, use, disclosure of your personal information as described in the updated version of the Privacy Policy.
Contact information
If you have questions or concerns regarding this Privacy Policy, you should contact our Privacy Officer at franchise@kidsphysio.ca. Alternatively, you may contact us at:
210-3369 Fraser Street, Vancouver, BC V5V 4C2