FAQs

Does my child need physio?
Please check out our services for more information about the conditions we treat. However, if you are still unsure, please don’t hesitate to contact us to discuss the specific needs of your child.
Does my child need a doctor’s referral?
We do not require a doctor’s referral unless your child has suffered a concussion in which case they must have medical clearance to return to physical activity.
Physicians – please use this referral form when recommending Kids Physio Group.
Parents: Please be advised, some extended health benefits plans do require a referral prior to attending physio so please check with your provider.
What happens in a typical session?
Initial Assessment: During the initial assessment, the physiotherapist will have a discussion with you and your child regarding your concerns. This will be followed by an active physical assessment. After this, the physiotherapist will determine the plan moving forward which may include follow visits, home exercises and/or referral to other services.
Follow Up Treatments: All treatments at Kids Physio Group are 1-1 with a registered physiotherapist. Your child is our top priority during this time.
What should my child wear?
Assessment and treatments are very active! Please ensure that your child is wearing comfortable clothing. If a specific body part is of concern, please ensure that it can be exposed (e.g., not skinny jeans if we need to assess knees; wear shorts instead)
Is physio covered under my extended benefits?
If you have private extended health benefits, often your dependent child is covered under your plan. However, we recommend that you check with your insurance provider prior to attending physio as plan vary. Following each visit, you will receive a receipt that you can submit to your insurance company.
Do you accept At Home Program funding, Autism funding or other 3rd party funding?
Yes. Please contact us for more details and our Office Manager will be happy to assist you with the application process.
Is my child appropriate for in-clinic physiotherapy?
Our clinics are open concept and accommodate more than one child at a time. Therefore, we require that all children who attend regular physiotherapy meet our behaviour criterion. This includes the following:
  • Your child must follow the majority of the instructions given by the physiotherapist
  • Your child must be able to share spaces with other children without interrupting their session
  • Your child must be able to self-regulate emotions without the use of physical means by the physiotherapist
My child walks on their toes/intoes/has poor posture. Can physio help?
Yes and our treatment sessions all happen in the context of play!
My child has had a concussion – is physio beneficial?
Yes, our physiotherapists will design an appropriate stepwise return to activity plan that is specific to your child’s need ensuring that there is a safe and successful return to sport. We can identify other red flags and make appropriate referrals as necessary.
Can siblings attend?
Siblings are welcome to attend; however, please be informed that the physiotherapist may ask them to stay in the waiting area.
Is there parking?
At our Vancouver clinic, there is plenty of free street parking on Fraser Street and the surrounding neighborhood.
At our Surrey clinic, there is onsite parking both outside and covered underground parking with elevator access.
Is it wheelchair/stroller accessible?
Yes. All of our locations are wheelchair and stroller friendly.
What if we need to cancel our appointment?
Should you wish to cancel your appointment, we ask for at least 24 hours notice. If less than 24 hours notice is given, we will apply a $50 cancellation fee.
Can I volunteer at Kids Physio Group?
September 2016 – All locations are currently acceptation applications for volunteer positions. Please email the individual location you are interested in volunteering at.
Fees for Reports?
Physiotherapy Progress Summary $60
Detailed Physiotherapy Report $120-$150
How do I get a Concussion Baseline Assessment for my child?

Easy! You can either call in to our Vancouver or North Vancouver clinics to book in, or click here see what we have available online in Vancouver or North Vancouver. The comprehensive Baseline Assessment will take around 1 hour and can be done at either clinic location!

I’m a physician, how do I refer?
Physicians, please use this form when recommending Kids Physio Group for your patients.
Dr. Referral Form
What is NKT?

NKT aka. Neurokinetic Therapy is a cutting edge method of assessing and treating muscle imbalances and compensation patterns in the body. It aims to find the root of what is causing the injury instead of just treating the symptoms. Check out our team’s bio’s to see who is certified!

Do you work with Sports Teams?

Are you interested in what a physiotherapist can do for your child’s sports team? We’re happy to organize and present to your team and parent group regarding how we can treat and manage chronic issues, serious acute injuries, and prehabilitation for the upcoming season. Contact us for more information!